Medical Sales Representatives are defined as vendors’ representatives who promote pharmaceutical products or medical supplies or equipment, often referred to as “pharmaceutical detail people”.

To do business with New York-Presbyterian Hospital MSR’s must register with the Purchasing Department located at 333 East 38th Street.

MSR’s may enter CUMC only through:

• Children’s Hospital at 3959 Broadway
• Herbert Irving Pavilion at 161 Fort Washington Avenue
• Milstein Hospital at 177 Fort Washington Avenue
• MSRs are not allowed in any CUMC Ambulatory Care Site
• MSRs are permitted access only when they have an appointment with a member of the attending staff. MSRs are prohibited from setting up appointments with students, house staff, nursing staff, pharmacy staff, or laboratory staff.

MSRs must not be present in patient care areas or have access to any patient specific information.

• MSRs should not be present in any patient care area or at meetings or functions.
• MSRs should confine their promotional activities to attending medical staff, pharmacy management staff and the Purchasing Department.
• MSRs are not permitted to promote medications, supplies or equipment contrary to acceptable forms of information.
• Food may not be provided by an MSR within the Medical Center except as part of an educational program that meets the criteria discussed.
• Gifts, such as pens and notepads, may not be distributed within the Medical Center.

MSRs may not post any notices that promote their products.

• CUMC is pleased to accept unrestricted educational grants which are made without stipulation regarding the content of teaching sessions.
• Program funds will be administered by the University CME office or a specific University or Hospital department.
• Checks for operating expenses are to be made payable to the University or the Hospital. Expenses and honoraria may not be paid directly by the company to speakers or caterers.
• The Hospital will allow the MSRs to attend CME programs provided they do not display advertising or promote their products to the staff attending these programs.
• MSRs are not allowed to attend non-CME approved teaching sessions that are attended by students, residents, pharmacy, nursing or laboratory staff.
• Meals may be sponsored but funds must be unrestricted and must be channeled through the Department.
• House staff, fellows and students may not accept direct gifts, favors, or trips from MSRs. Funds which are unrestricted are channeled through the Hospital or University.
• Drug samples are not permitted on the premises at NYPH. If drug samples are found during any routine inspection of patient care areas, the commercial enterprise whose name appears on the label of the drug sample will be held accountable and appropriate action will be taken.
• Medical Center staff who see violations of these guidelines should report infractions to the Director of the Purchasing Department or Pharmacy Director for Drug Use Policy and Acquisition.